The client was rather upset as she had recently lost her husband and had decided to downsize from their lovely family home. It was her daughter, Sarah who originally contacted us as she wanted to make sure we were a reputable company and that we would look after her Mother.

Following a nice chat with the Director (all calls divert to the Director out of hours to ensure continuous service for our clients), she was reassured we would be able to look after her Mum. Afterwards, we found out she had already looked at the many testimonials and this reassured her that she was making the correct choice.

When we arrived to conduct the site survey the client directed us to the plant that the surveyor had identified as Japanese knotweed in this lovely garden in Glossop. Upon careful inspection, it was identified as Kerria japonica. It was in January and the stems had died and they closely resembled the dead stems of Japanese knotweed. However, they were not! Our client was very relieved, to say the least, and whilst she went off to make a cup of tea for me I checked the rest of the garden for Japanese knotweed.

There was no Japanese knotweed in this garden and within 24 hours we had written to her confirming this. We then dealt directly with the surveyor sending our report to him and the sale of the house went through 7 weeks later at the asking price. Therefore is shows the importance of the correct identification of Japanese Knotweed in Glossop by the experts!